1. What is dressbarn's return policy?
  2. Do you have a layaway policy?
  3. Which Credit Cards do you accept?
  4. Do you offer a dressbarn Credit Card? How do I apply?
  5. Do I have to make a return in the same store that the items were purchased?
  6. How can I find a dressbarn store near me?
  7. Why does your store locator function only show a map and not the addresses of the store locations?
  8. What are your store hours?
  9. Do you offer catalog or internet ordering?
  10. Do you share my personal information?
  11. How do I make and update my address or remove my name from dressbarn's mailing list?
  12. When was dressbarn founded?
  13. Where are dressbarn's corporate offices located?
  14. What is the address of dressbarn's corporate offices?
  15. When was the Initial Public Offering of dressbarn Stock?
  16. Is there a way to purchase dressbarn stock directly from the company?
  17. How can I get a copy of dressbarn's Annual Report?
  18. Is dressbarn a franchise?
  1. What is dressbarn's return policy?

    We want you to be delighted with your purchase. If for any reason you are not completely satisfied or would like to share your shopping experience, let us know by calling 1-800-dressbarn or e-mailing us at cs-customerservice@dressbarn.com.

    Returns

      Returns/Exchanges are accepted within 60 days. Items must be unworn and have price tickets attached. You will be required to provide your name, address, and telephone number on all returns and exchanges. If a discount was applied to the original purchase the return amount will be adjusted accordingly. Cash or credit will be issued based on your original payment tender.

    • Cash/Check/Debit Card Tenders - A cash refund will be issued.

    • Credit Card Tender - A credit will be issued to the Credit Card used on the original purchase.

    • Gift Receipt - An exchange, a dressbarn merchandise credit, or a credit to a dressbarn Credit Card will be issued.

    • No Receipt - An exchange, a dressbarn merchandise credit, or a credit to a dressbarn Credit Card will be issued for lowest selling price during the past 30 days. Driver's license or State ID required.

    Checks

    • A government issued ID must be presented and the check must have your name imprinted by the bank. Your telephone number must be provided.

    • A service charge of $25, or the maximum required by law, will be added to all returned checks.

    • Checks returned for insufficient or uncollected funds, together with service charges, may be debited electronically from your account or collected using a bank draft drawn from your account.

    Gift Cards

    • See Gift Card for full terms & Conditions.

    • Gift Card is not redeemable for cash, except required by law, and may not be applied as payment on any account.

    • Gift Cards can be replaced or canceled by dressbarn corporate headquarters if lost, stolen, or damaged as long as the original receipt is provided.

    • Gift Card cannot be used as tender to purchase Gift Cards.

    • To check Gift Card balance visit www.dressbarn.com, ask a sales associate, or call 1-800-374-9779.

    • Dress Barn Credit Management, LLC reserves the right to change the terms and conditions.

  2. Do you have a layaway policy?

    Yes, dressbarn does have a layaway policy. Our policy varies depending on where the layaway transaction is taking place. We invite you to visit any dressbarn location and ask a Sales Associate to assist you with your layaway.

  3. Which Credit Cards do you accept?

    For any purchases made at dressbarn, we accept:

    • dressbarn
    • American Express
    • Discover
    • MasterCard
    • Visa
    • JCB

  4. Do you offer a dressbarn Credit Card? How do I apply?

    World Financial Network National Bank (WFNNB) in Columbus, Ohio issues the dressbarn Credit Card. You can apply for the Credit Card by phone, mail or online.

    Online: Click here to apply online.

    By Phone:
    (Toll-free) 1-888-427-7790
    (TDD/TTY 1-800-695-1788)

    By Mail: World Financial Network National Bank (WFNNB)
    P.O. Box 182273
    Columbus, Ohio 43218

    For Frequently Asked Questions about Internet security or Credit Card applications, click here to visit WFNNB on the web.

  5. Do I have to make a return in the same store that the items were purchased?

    All returns and exchanges of dressbarn merchandise can be performed in any dressbarn location.

  6. How can I find a dressbarn store near me?

    To find your closest dressbarn store, enter your zip code in the store locator section of the web site and click "Find Stores".

  7. Why does your store locator function only show a map and not the addresses of the store locations?

    The store locator function displays both a map and detailed information about each store location. Simply scroll down below the map to view the stores address, telephone number, and the merchandise that the location carries.

  8. What are your store hours?

    Our store hours differ for each of our dressbarn locations. If you would like to know the hours of a particular location, please contact that store. You can locate their phone number by using the store locator function on our website.

  9. Do you offer catalog or internet ordering?

    We are sorry but at this time we do not have a catalog and do not offer online ordering. If you would like to sign up for our mailing list please go to the My dressbarn section of our website.

  10. Do you share my personal information?

    If you make a purchase through our web site, dressbarn may collect personal information that you provide such as your name, billing and shipping address, phone number and Credit Card number and expiration date. We use this information to process your order.

    If you decide to register with our site, dressbarn may collect the information specified above, plus your email address and your postal address. We also may collect information, such as your product preferences and demographic information, from other sources, including when you shop in our stores. We may combine that information with the information you provide on our web site in order to improve and personalize your shopping experience.

    If you would prefer to be excluded from this service, please contact customer service through our toll free number at 1-800-dressbarn
    (1-800-373-7722) weekdays 8:30am - 5:00pm (EDT), use our convenient contact form, or email us at customerservice@dressbarn.com. We will happily make the appropriate changes.

    You can view our entire Privacy Policy by clicking privacy policy.

  11. How do I make and update my address or remove my name from dressbarn's mailing list?

    If you need to update your personal information or remove your name from our mailing list, please contact a customer service representative at 1-800-dressbarn (1-800-373-7722) weekdays 8:30am - 5:00pm (EDT), use our convenient contact form, or email us at customerservice@dressbarn.com, or email us at customerservice@dressbarn.com. We will happily make the appropriate changes.

  12. When was dressbarn founded?

    In 1962 Roslyn Jaffe, mother of three, opened the first dressbarn store in Stamford Connecticut. At a time when women were wholly underrepresented in the workplace, Roslyn dared not only to work, but also to launch a new era in women's fashion. Wool pencil skirts, sheer blouses, flares, furs, and leather coats were all the rage. And Roslyn offered her customers the very latest in women's designer styles.

    A year later, the second dressbarn store was opened. Soon after the inception of the business, her husband Elliot joined Roslyn. Together, they built the business as well as a reputation for quality, style, value, and customer service. In 1983, dressbarn's stock was introduced on the NASDAQ Exchange. Today, dressbarn continues to make great strides towards the future.

  13. Where are dressbarn's corporate offices located?

    dressbarn's corporate headquarters, distribution facility and customer service operations are located in Suffern, New York.

  14. What is the address of dressbarn's corporate offices?

    dressbarn
    30 Dunnigan Drive
    Suffern, NY 10901
    (845) 369-4500

  15. When was the Initial Public Offering of dressbarn Stock?

    In 1983, dressbarn's stock was introduced on the NASDAQ Exchange under the symbol DBRN.

  16. Is there a way to purchase dressbarn stock directly from the company?

    At this time, dressbarn does not offer direct stock purchasing. Stock may only be purchased through a licensed stockbroker.

  17. How can I get a copy of dressbarn's Annual Report?

    You can download a copy of our annual report by visiting the investor relations section of the website or request a copy by emailing us at customerservice@dressbarn.com.

  18. Is dressbarn a franchise?

    dressbarn does not franchise its rights and is a publicly held company listed on the NASDAQ as DBRN.